OneSendz

OneSendz is a WhatsApp Marketing platform that allows you to create campaigns, automations, manage conversations, and track reports in a single dashboard, centralizing customer communication and automating marketing, sales, and support processes.

The integration between Guru and OneSendz helps you to:

• Send sales data to the OneSendz platform;

• Automate actions and communications based on purchase events; and

• Create campaigns and communication flows via WhatsApp.

To activate the integration with OneSendz, you must complete the following 4 steps.

On this page:

• Step 1: Obtain Guru API Token

• Step 2: Connect Guru to OneSendz

• Step 3: Obtain Return URL

• Step 4: Configure Webhook

• OneSendz Communication Channels

Step 1: Obtain Guru API Token

In this step, you must access your Guru account to obtain the API Token.

Steps:

1 - Access the Guru admin with your username and password.

2 - In the top right menu, click on My Profile.

3 - Click on the API Tokens. tab.

4 - Under API Tokens, click on Add.

5 - Enter the name OneSendz.

6 - Click on Send.

7 - Copy and store the generated API Token.

Step 2: Connect Guru to OneSendz

In this step, you must connect Guru to your OneSendz account.

Steps:

1 - Access your OneSendz account with your username and password.

2 - In the side menu, click on Settings.

3 - Under Settings, access Integrations.

4 - Under Integrations, go to the Infoproducts section and locate the Digital Manager Guru. card.

5 - Under Digital Manager Guru, in API Token, paste the API token - obtained in step 1, item 7.

6 - Click on Connect.

7 - Next, your Guru account will be connected to OneSendz.

Step 3: Obtain Return URL

In this step, you must access your account on OneSendz to obtain the Webhook URL.

Steps:

1 - Access your OneSendz account with your username and password.

2 - In the side menu, click on Settings.

3 - Under Settings, access Integrations.

4 - Under Integrations, go to the Infoproducts section and locate the Digital Manager Guru. card.

5 - Copy and store the Webhook URL.

Step 4: Configure Webhook

In this step, you must access your Guru account (Settings » Webhooks) and configure an e-ticket, sale, or subscription webhook to send notifications to BotConversa.

When creating the Webhook, remember to:

1. Select: if the webhook is for subscriptions, select the subscription status; if the webhook is for e-tickets, select the e-ticket status; if the webhook is for sales, select the sales status;

2. Name: enter the name of your Webhook;

3. URL: enter the Webhook URL, obtained in step 1 - item 7;

4. Simultaneous sends: select simultaneous sends;

5. Status: select all desired sales statuses; subscription statuses or e-ticket statuses;

6. Filter by: check filter by all, Marketplaces or Products ⁽¹⁾;

7. Toggle the Active button to the on position.

^{(1) By choosing to filter by "all" or "marketplaces", any new product created will automatically be associated with the webhook.}

Check the complete step by step guide:

How to configure a subscriptions, e-tickets or sales webhook.

OneSendz Communication Channels

OneSendz offers support for issues related to sending messages via WhatsApp, automations, conversation management, and the use of platform features

If you need technical or operational assistance directly from the platform, use the official channels below:

• Help Center: access the OneSendz FAQ to check answers about platform features;

• WhatsApp Support: support can be provided via the company's official number - through WhatsApp + 55 (11) 99102-7604.

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