SMS platforms allow you to automate sending customized messages according to the sale status, freeing you from having to do it manually.
Upon integration, Guru provides information such as:
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Automatic Sending: sending the message template and the customer's phone number to the SMS platform minutes after the sale is updated in the system;
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Status Mapping: configuring the status mapping, defining for which sale statuses an SMS should be sent. This allows you to send different messages for each stage of the sales process, such as payment confirmation, product shipment - it is required to configure status mapping;
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Customization: the SMS message template is configurable for each sale status.
You can integrate one or more SMS tools to receive notifications about your sales status through Guru.