Sending Custom Data to Infobip

Use field mapping to send custom sales data and optional contact data to the contact list (subscribers) in Infobip, in order to improve your marketing automation.

You can use this feature to send product name, bank slip URL, typeable line, and other sales and contact data to customize your bank slip recovery sequence, for example.

You must create a custom field or use the fields already mapped in Infobip, and then enter the field name on the Guru side.

On this page:

• Map the sales/subscription field to a contact field in Infobip

• Consult the list of Mapped Fields

• Delete Field Mapping

• Consult Audit

  • Consult Audit filters

Map the sales/subscription field to a contact field in Infobip

Add a field mapping to populate the contact in Infobip.

Steps:

1 - Access the Guru admin with your username and password.

2 - In the side menu, access Settings > Integrations > Autoresponders > Infobip.

3 - Click on Additional Settings and then on Field Mapping.

4 - According to the mapping you want to perform, select Subscriptions or Sales. Example: if you sell a subscription product, select the Subscriptions option.

5 - Next, click on Add Mapping.

6 - Enter:

1. Subscription/transaction field (sales): select the subscription/sales field you wish to send to the contact;

2. Field Infobip: select the Infobip field where the sent value should be saved.

7 - Click on Send.

8 - Repeat steps 4 to 7 for each mapping you wish to perform.

Consult the list of Mapped Fields

By default, the list of mappings is organized by creation date (from newest to oldest). For faster page loading speed, only the first records are displayed. If you want to view the remaining items in the list, you can scroll to the bottom of the page and click See more in the bottom center of the screen.

Steps:

1 - Access the Guru admin with your username and password.

2 - In the side menu, access Settings > Integrations > Autoresponders > Infobip.

3 - Click on Additional Settings and then on Field Mapping.

4 - According to the mapping you want to perform, select Subscriptions or Sales. Example: if you sell a subscription product, select the Subscriptions option.

5 - The list displays the following information:

1. Subscription/transaction field (sales): the subscription/sales field you wish to send to the contact;

2. Field Infobip: the Infobip field where the sent value should be saved.

Update Field Mapping

Once created, it is possible to update a field mapping. This feature is useful when you need to change the sending rule for a field in Infobip.

Steps:

1 – In the list, locate the desired product and click on it.

2 – Enter:

1. Subscription/transaction field (sales): select the subscription/sales field you wish to send to the contact;

2. Infobip field: select the Infobip field where the sent value should be saved.

3 – Click on Send.

Delete Field Mapping

Once created, it is possible to remove a product mapping. This feature is useful when you no longer wish to send a specific sales and subscription field to a contact.

Steps:

1 – In the list, locate the desired mapping and click the Remove button corresponding to it.

2 - Confirm if you wish to proceed with the deletion. To confirm that the field was deleted, a message will be displayed for a few seconds at the top right of the page.

Consult Audit

As a security measure, Guru stores a history of all operations performed in the product mapping, identifying user, date/time of the operation, and other details.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > Infobip.

2 - Click on Additional Settings and then on Field Mapping.

3 - Click on the Audit tab.

4 - Activities are displayed in a timeline (from most recent to oldest).

5 - If desired, you can view the activity details by clicking on its title.

6 - Click on one of the available sections to view the data:

Detail

Displays detailed information of the activity in question.

1. ID: identification number (ID) of the update;

2. Type of change performed;

3. Created at: date of activity record.

User

Displays information about the user who performed the action.

1. Name: name of the user who performed the operation;

2. Email: email of the user who performed the operation.

Infrastructure

Displays infrastructure information (country, IP, user agent…) of the related activity.

1. Country, Region, City, Latitude & Longitude: location of the device that performed the activity;

2. IP: IP address of the device;

3. User Agent: identification of the user agent that performed the operation.

Consult Audit filters

You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you want to view.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > Infobip.

2 - Click on Additional Settings and then on Field Mapping.

3 - Click on the Audit tab.

4 - In Audit, click on Filters.

5 - Fill in one or more filter options:

1. Period: searches for audits registered in the selected period - you can use the predefined time interval buttons or select the date you wish to view;

6 - Click on Filter.

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