Integration

Manage Infobip Integration

You can disable the integration with Infobip and also check the history of changes made (Audit).


On this page:

  • Disable Infobip Integration

  • Check Audit Log

    • Check Audit filters


Before you begin, you need to…

Disable Infobip Integration

You can disable the integration with Infobip if you no longer intend to use Autoresponders.

Disabling this integration means Guru will stop forwarding leads captured from Infobip corresponding to the mapping.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > Infobip.

menu-integrations-autoresponders-infobip.png

2 - Switch the Active button to the off position.

infobip-deactivate.png
on-off.jpeg

3 - Click on Send.


Consult Audit

For security measures, Guru stores a history of all operations performed in the integration, identifying user, date/time of the operation, and other details.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > Infobip.

menu-integrations-autoresponders-infobip.png

2 - Click on the Audit tab.

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3 - Activities are displayed in a timeline (from most recent to oldest).

infobip-audit.png

4 - If desired, you can view the details of the activity by clicking on its title.

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5 - Click on one of the available sections to view data:

Detail

Displays detailed information about the activity in question.

  1. ID: update identification number (ID);

  2. Type of change made;

  3. Created at: date when the activity was logged.

infobip-audit-detail.png
User

Displays information about the user who performed the action.

  1. Name: name of the user who performed the operation;

  2. Email: email of the user who performed the operation.

infobip-audit-user.png
Infrastructure

Displays infrastructure information (country, IP, user agent…) of the related activity.

  1. Country, Region, City, Latitude & Longitude: location of the device that performed the activity;

  2. IP: IP address of the device;

  3. User Agent: user agent identification that performed the operation.

infobip-audit-infrastructure.png

Consult Audit

You can use filters to view a smaller subset of existing audit logs. This feature is useful for finding specific audit logs you want to view.

By default, only logs from the last 28 days will be shown, but the period can be changed in the filters using the Period field.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > Infobip.

menu-integrations-autoresponders-infobip.png

2 - Click on the Audit tab.

tab-audit.png

3 - Under Audit, click Filters.

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4 - Fill in one or more filter options:

  1. Period: searches for audit logs registered within the selected timeframe - you can use the predefined timeframe buttons or select the date you wish to view;

audit-filters.png

5 - Click Filter.

You can view the number of applied filters and, when using them, clear them without accessing the Filters icon again, making it easier to remove the selection.

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