Klaviyo is an all-in-one marketing platform. Through it, you can create sales funnels, send email marketing, create websites, and send automated messages to your customers.
The integration between Guru and Klaviyo helps you to:
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Segment your contacts according to sales status;
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Store buyer and sale data.
From an active status mapping, Guru will automatically send the contact name and email of each sale to Klaviyo. If you want to send additional contact or sale data, you will need to configure a custom field mapping.
To monitor the data for Klaviyo, you must perform configurations on both the Guru side and the Klaviyo. side.
Integration and Configuration
To activate the integration, you need to generate credentials in Klaviyo, enter them in Guru, and then configure the sales status mappings and field mappings for sending custom data (optional).
You activate the integration with Klaviyo in the Settings » Integrations » Autoresponders » Klaviyo. section.
Once the integration is active and configured on both sides, Guru sends the buyer data with an associated tag according to the sales status, as well as custom data defined in the field mapping.
Klaviyo Communication Channels
Klaviyo offers a smart marketing automation platform focused on e-commerce, integrating customer data, email, SMS, push notifications, and advanced analytics tools.
If you need technical or operational assistance directly from the platform, use the official channels below:
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Email Support: available 24/7 for paid plan customers;
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Live Chat: available 24 hours a day, Monday through Friday for paid plans - in the Americas, support is available Monday through Friday, from 9:00 AM to 8:00 PM (Eastern Time); and
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Help Center (documentation): explore the Klaviyo Help Center for detailed articles - if you do not have access to your account or have questions, use the request form and/or access the Klaviyo Academy for training.
Tip: For questions related exclusively to configurations in the Guru dashboard or checkout functionality, please contact our support team.