Integration

Brevo

Brevo is an all-in-one marketing platform. Through it, you can create sales funnels, send email marketing, build websites, and send automated WhatsApp messages to your customers.

The integration between Guru and Brevo helps you:

  • Segment your contacts according to the sale status;

  • Store buyer and sale data.

From an active status mapping, Guru will automatically send the contact's name and email for each sale to Brevo. If you want to send additional contact or sale data, you will need to set up custom field mapping.

To monitor data sent to Brevo, you must configure settings on both the Guru side and the Brevo side.


Integration and Configuration

To activate the integration, you need to generate credentials in Brevo, enter them in Guru, and then set up the sale status mappings and field mappings for sending custom data (optional).

You activate the integration with Brevo in the section Settings » Integrations » Autoresponders » Brevo.

Once the integration is active and configured on both sides, Guru sends the buyer's data with an associated tag according to the sale status, as well as custom data defined in the field mapping.


Brevo Communication Channels

Brevo supports customer relationship management through channels such as Email, SMS, WhatsApp, Chat, and marketing automation tools.

If you need technical or operational assistance directly from the platform, use the official channels below:

  • Help Center (documentation and guides): access the knowledge base to find detailed guides, FAQs, and useful tips for setting up and using all Brevo features; and

  • Customer Support (technical service): log into the platform to contact the support team and get specialized help for your account and campaigns.

Tip: For questions exclusively related to settings in the Guru panel or checkout functionality, please contact our support team.