Integration

Ontraport

Ontraport is an all-in-one marketing platform. Through it, you can create sales funnels, send email marketing, create websites, and send automated messages via WhatsApp to your customers.

The integration between Guru and Ontraport helps you to:

  • Segment your contacts according to the sales status;

  • Store buyer and sales data.

Based on an active status mapping, Guru will automatically send the contact's name and email for each sale to Ontraport. If you want to send additional contact or sale data, you will need to set up a custom field mapping.

To monitor the data sent to Ontraport, you must configure settings on both the Guru side and the Ontraport. side.


Integration and Configuration

To activate the integration, you need to generate credentials in Ontraport, enter them in Guru, and then configure the sales status mappings and field mappings for sending custom data (optional).

You activate the integration with Ontraport in the section Settings » Integrations » Autoresponders » Ontraport.

Once the integration is active and configured on both sides, Guru sends the buyer's data with an associated tag, depending on the sales status; as well as custom data defined in the field mapping.


Ontraport Communication Channels

Ontraport is a unified CRM and marketing automation platform that centralizes lead management, sales, payments, and content creation (CMS) in a single scalable ecosystem for growing businesses.

If you need technical or operational assistance directly from the platform, use the official channels below:

  • Live Chat (real-time support): support for quick questions while working in the application - support is provided by real specialists with business hours from Monday to Friday, from 6:00 AM to 8:00 PM; Sundays, from 11:30 AM to 8:00 PM;

  • Ticket Support (email): ideal for complex issues or outside chat hours - available also on Saturdays from 9:00 AM to 3:00 PM (email support only); and

  • Help Center (documentation): explore the Ontraport Support Center to find knowledge base articles, term definitions, and technical setup guides.

Tip: For questions exclusively related to settings in the Guru dashboard or checkout operation, please contact our support team.