Integration

E-goi

E-goi is a multichannel email marketing platform. Through it, you can create sales funnels, send email marketing, build websites, and send automated WhatsApp messages to your customers.

The integration between Guru and E-goi helps you to:

  • Segment your contacts based on sale status;

  • Store buyer and sale data.

From an active status mapping, Guru will automatically send the contact's name and email for each sale to E-goi. If you want to send additional contact or sale data, you will need to configure custom field mapping.

To monitor the data for E-goi, you must perform configurations on the Guru side and on the E-goi. side.


Integration and Configuration

To activate the integration, you need to generate credentials in E-goi, enter them in Guru, and then configure the sale status mappings and field mappings for sending custom data (optional).

You activate the integration with E-goi in the Settings » Integrations » Autoresponders » E-goi. section.

Once the integration is active and configured on both sides, Guru sends the buyer's data with an associated tag, depending on the sale status; and custom data defined in the field mapping.


E-goi Communication Channels

E-goi offers a complete multichannel marketing automation platform, including email marketing, SMS, notifications, and customer journey automation.

If you need technical or operational assistance directly from the platform, use the official channels below:

  • Support Team (service): access the help area inside the platform to submit a ticket or use the Chat - support is available during business hours;

  • Help Center (support articles): explore the Knowledge Base (KB) to consult detailed articles, setup guides, and automation tutorials available 24/7;

  • Phone Support: contact us via number (+351) 300 404 336 (call to national landline network in Portugal) - available during business hours for general questions; and

  • E-goi Academy (training): use the first steps course and other educational materials available on the platform to deepen your technical and strategic knowledge of the tool.

Tip: For questions related exclusively to configurations in the Guru panel or checkout functionality, contact our support team.