Integration
Integration
Breadcrumbs

Infobip

Infobip is an all-in-one marketing platform. Through it, you can create sales funnels, send email marketing, build websites, and send automated WhatsApp messages to your customers.

The integration between Guru and Infobip helps you:

  • Segment your contacts according to the sale status;

  • Store buyer and sale data.

Based on active status mapping, Guru will automatically send the contact's name and email for each sale to Infobip. If you want to send additional contact or sale data, you will need to set up custom field mapping.

To send data to Infobip, you must perform configurations on both the Guru side and the Infobip. side.

Integration and Configuration

To enable the integration, you need to generate credentials in Infobip, enter them in Guru, and then configure the sale status mappings and field mappings for sending custom data (optional).

You enable the integration with Infobip in the section Settings » Integrations » Autoresponders » Infobip.

Once the integration is active and configured on both sides, Guru sends the buyer's data with an associated tag according to the sale status, along with custom data defined in the field mapping.

Infobip Communication Channels

Infobip is a global communication platform that allows businesses to integrate channels such as WhatsApp, SMS, Email, and Voice, as well as offering Contact Center solutions and AI Chatbots.

If you need technical or operational assistance directly from the platform, use the official channels below:

  • Customer Service: use the official form on the contact page to discuss new integrations, message scalability, or custom solutions for your business;

  • Support Center (support): access the support portal to open technical tickets - the service is structured to handle network infrastructure issues, message delivery, and API support globally; and

  • Developer Documentation: explore the infobip docs to find complete API references, SDKs, and migration guides - it is the main resource for technical teams carrying out custom integrations.

Tip: For questions related exclusively to settings in the Guru dashboard or checkout operation, contact our support team.