Integration

ConvertKit

ConvertKit is an all-in-one marketing platform. Through it, you can create sales funnels, send email marketing, build websites, and send automated WhatsApp messages to your customers.

The integration between Guru and ConvertKit helps you to:

  • Segment your contacts according to the sale status;

  • Store buyer and sale data.

From an active status mapping, Guru will automatically send the contact name and email of each sale to ConvertKit. If you want to send additional contact or sale data, you will need to set up a custom field mapping.

To monitor data for ConvertKit, you must perform configurations on both Guru's side and ConvertKit.'s side.


Integration and Setup

To activate the integration, you need to generate credentials in ConvertKit, enter them in Guru, and then set up the sale status mappings and field mappings for sending custom data (optional).

You activate the integration with ConvertKit in the section Settings » Integrations » Autoresponders » ConvertKit.

Once the integration is active and configured on both sides, Guru sends buyer data with an associated tag, depending on the sale status, as well as custom data defined in the field mapping.


ConvertKit Communication Channels

ConvertKit offers specialized support for creators, focusing on email marketing automation, digital product sales, and subscriber community management.

If you need technical or operational assistance directly from the platform, use the official channels below:

  • Support Team (message): click on the help icon in the bottom right corner of the dashboard and select the Messages tab to start a conversation with specialists;

  • Help Center (documentation): explore the Help Center by searching for articles and help tutorials; and

  • Self-Service and Tutorials: use the Search for help quick search bar directly in the floating menu to find immediate answers regarding email incentives, tags, and forms.

Tip: For questions related exclusively to configurations in the Guru dashboard or checkout operation, please contact our support team.