You can disable the integration with ActiveCampaign and also view the log of changes made (audit).
On this page:
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Disable Integration with ActiveCampaign
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View Audit
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View Audit filters
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Before you begin, you need to…
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Be an administrator user or have permission to perform the following actions.
Disable Integration with ActiveCampaign
You can disable the integration with ActiveCampaign if you no longer intend to use Autoresponders.
By disabling this integration, Guru will stop passing captured leads to the corresponding ActiveCampaign mapping.
Steps:
1 - In the side menu, access Settings > Integrations > Autoresponders > ActiveCampaign.
2 - Switch the Active button to the off position.
3 - Click on Send.
View Audit
For security reasons, Guru stores a log of all operations performed in the integration, identifying user, date/time of the operation, and other details.
Steps:
1 - In the side menu, access Settings > Integrations > Autoresponders > ActiveCampaign.
2 - Click on the Audit tab.
3 - Activities are displayed on a timeline (from most recent to oldest).
4 - If desired, you can view the activity details by clicking on its title.
5 - Click on one of the available sections to view the data:
Detail
Displays detailed information about the activity in question.
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ID: update identification number (ID);
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Type of change made;
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Created at: date of activity record.
User
Displays information about the user who performed the action.
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Name: name of the user who performed the operation;
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Email: email of the user who performed the operation.
Infrastructure
Displays infrastructure information (country, IP, user agent…) of the related activity.
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Country, Region, City, Latitude & Longitude: location of the device that performed the activity.
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IP: device IP address.
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User Agent: identification of the user agent that performed the operation.
View Audit filters
You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you wish to view.
By default, only records from the last 28 days will be shown, but the period can be changed in the filters, in the Period field.
Steps:
1 - In the side menu, access Settings > Integrations > Autoresponders > ActiveCampaign.
2 - Click on the Audit tab.
3 - Under Audit, click on Filters.
4 - Fill in one or more filter options:
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Period: searches for audits registered within the selected period - you can use the predefined time range buttons or select the date you wish to view;
5 - Click on Filter.
You can view the number of applied filters and, when using them, you can clear them without accessing the Filters icon again, making it easier to remove the selection.
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