Manage Closum Integration

You can disable the integration with Closum and also view the log of changes made (audit).

On this page:

• Disable Integration with Closum

• View Audit

  • View Audit filters

Disable Integration with Closum

You can disable the integration with Closum if you no longer intend to use Autoresponders.

Steps:

1 - Go to Settings > Integrations > Autoresponders > Closum.

2 - Toggle the Active button to the off position.

3 - Click on Send.

View Audit

As a security measure, Guru stores a history of all operations performed in the integration, identifying the user, date/time of the operation, and other details.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > Closum.

2 - Click on the Audit tab.

3 - Activities are displayed on a timeline (from most recent to oldest).

4 - If desired, you can view the details of the activity by clicking on its title.

5 - Click on one of the available sections to view the data:

Detail

Displays detailed information about the activity in question.

1. ID: update identification number (ID);

2. Type of change made;

3. Created at: date the activity was recorded.

User

Displays information about the user who performed the action.

1. Name: name of the user who performed the operation;

2. Email: email of the user who performed the operation.

Infrastructure

Displays infrastructure information (country, IP, user agent…) of the related activity.

1. Country, Region, City, Latitude & Longitude: location of the device that performed the activity;

2. IP: device IP address;

3. User Agent: identification of the user agent that performed the operation.

View Audit filters

You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you want to view.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > Closum.

2 - Click on the Audit tab.

3 - In Audit, click on Filters.

4 - Fill in one or more filter options:

1. Period: searches for audits registered in the selected period - you can use the preset time range buttons or select the date you wish to view;

5 - Click on Filter.

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