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Manage GetResponse Integration

You can disable the integration with GetResponse and also check the history of changes made (audit).

On this page:

  • Deactivate Integration with GetResponse

  • Consult Audit

    • Consult Audit filters

Before you begin, you need to…

Deactivate Integration with GetResponse

You can deactivate the integration with GetResponse if you no longer intend to use Autoresponders.

By disabling this integration, Guru will stop passing captured leads from the corresponding GetResponse mapping.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > GetResponse.

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2 - Switch the Active button to the off position.

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3 - Click Send.

Consult Audit

For security reasons, Guru stores a history of all operations performed in the integration identifying user, date/time of the operation, and other details.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > GetResponse.

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2 - Click the Audit tab.

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3 - Activities are displayed on a timeline (from most recent to oldest).

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4 - If desired, you can view activity details by clicking on its title.

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5 - Click on one of the available sections to view the data:

Detail

Displays detailed information about the activity in question.

  1. ID: identification number (ID) of the update;

  2. Type of change made;

  3. Created at: date the activity was recorded.

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User

Displays information about the user who performed the action.

  1. Name: name of the user who performed the operation;

  2. Email: email of the user who performed the operation.

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Infrastructure

Displays infrastructure information (country, IP, user agent…) of the related activity.

  1. Country, Region, City, Latitude & Longitude: location of the device that performed the activity;

  2. IP: device's IP address;

  3. User Agent: user agent identification that performed the operation.

getresponse-audit-infrastructure.png

Consult Audit filters

You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you want to view.

By default, only records from the last 28 days will be shown, but the period can be changed in the filters, in the Period field.

Steps:

1 - In the side menu, access Settings > Integrations > Autoresponders > GetResponse.

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2 - Click the Audit tab.

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3 - In Audit, click Filters.

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4 - Fill in one or more filter options:

  1. Period: searches for audits registered in the selected period - you can use the predefined time range buttons or select the date you want to view;

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5 - Click Filter.

You can view the number of applied filters, and when using them, you can clear them without accessing the Filters icon again, making it easier to remove the selection.

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