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Manage Zenvia Integration

You can disable the Zenvia integration and also view the history of changes made (audit).

On this page:

  • Disable Zenvia Integration

  • Consult Audit

    • Consult Audit filters

Before you begin, you need to…

Disable Zenvia Integration

You can disable the integration with Zenvia if you no longer intend to use SMS.

By disabling this integration, Guru will stop sending the messages corresponding to the mapping to Zenvia.

Steps:

1 - Go to Settings > Integrations > SMS > Zenvia.

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2 - Switch the Active button to the off position.

sms-zenvia-deactivate.png
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3 - Click Send.

Consult Audit

As a security measure, Guru stores a log of all operations performed in the integration, identifying user, date/time of the operation, and other details.

Steps:

1 - Go to Settings > Integrations > SMS > Zenvia.

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2 - Click the Audit tab.

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3 - Activities are displayed on a timeline (from most recent to oldest).

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4 - If you wish, you can view the activity details by clicking on its title.

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5 - Click on one of the available sections to view the data:

Detail

Displays detailed information about the activity in question.

  1. ID: update identification number (ID);

  2. Type of change made;

  3. Created at: date the activity was recorded.

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User

Displays information about the user who performed the action.

  1. Name: name of the user who performed the operation;

  2. Email: email of the user who performed the operation.

zenvia-audit-user.png
Infrastructure

Displays infrastructure information (country, IP, user agent…) for the related activity.

  1. Country, Region, City, Latitude & Longitude: location of the device that performed the activity;

  2. IP: IP address of the device;

  3. User Agent: identification of the user agent that performed the operation.

zenvia-audit-infrastructure.png

Consult Audit filters

You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you want to view.

By default, only records from the last 28 days will be shown, but the period can be changed in the filters, in the Period field.

Steps:

1 - Go to Settings > Integrations > SMS > Zenvia.

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2 - Click the Audit tab.

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3 - In Audit, click Filters.

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4 - Fill in one or more filter options:

  1. Period: searches for audits registered in the selected period - you can use the predefined time range buttons or select the date you want to view;

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5 - Click Filter.

You can view the number of applied filters and when using them you will be able to clear them without clicking the Filters icon again, making it easier to remove the selection.

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