Marktel is an online SMS platform. Through it, you can automatically send messages to your customers according to the sale status.
THE integration between Guru and Marktel helps you to:
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Send messages automatically, according to the sale status for your customers.
FROM an active status mapping, Guru will send automatic messages to Marktel according to the sale status.
To monitor the data for Marktel, you must perform configurations on Guru's side and on Marktel.'s side.
Integration and Configuration
To activate the integration, you need to generate credentials in Marktel, enter them in Guru, and then configure the sale status mappings.
You activate the integration with Marktel in the section Settings » Integrations » SMS » Marktel.
Once the integration is active and configured on both sides, Guru sends the buyer's data with an associated tag, according to the sale status.
Marktel Communication Channels
Marktel is a company specialized in omnichannel communication solutions, with a strong focus on SMS, voice messages, and automated customer service tools (Chatbots).
If you need technical or operational assistance directly from the platform, use the official channels below:
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Regional Phone Service: use the landline numbers available for the main capital cities - São Paulo (11) 4063-7993, Rio de Janeiro (21) 4063-7993, Belo Horizonte (31) 4063-7993 , and Curitiba (41) 4063-7993;
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WhatsApp and Sales Email: contact us via WhatsApp at (21) 4063-7993 or by email commercial@marktel.com.br for support and sales, with service from Monday to Friday, from 8 am to 6 pm; and
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Help Center and Login: access the restricted area through the official portal for direct login to MarkChat or MarkSMS systems, where you can open support tickets.
Tip: For questions related exclusively to configurations in the Guru dashboard or the checkout operation, contact our support team.
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