By integrating your Zenvia account, you can automatically send messages to your customers according to the sale status.
To activate the integration, you need to create an account on Zenvia, enter your username and password in Guru, and then set up the sale status rules for sending messages.
On this page:
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Step 1: Activate the integration
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What to do next
Before you begin, you need to:
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Have a Zenvia account.
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Be an administrator user or have permission to perform the following actions.
Step 1: Activate the integration
In this step, you will enter your Zenvia account username and password in Guru.
Credentials will not be available after saving the integration. If you change the credentials, it will no longer be valid, requiring you to return to the Zenvia environment to obtain the key.
This change will provide greater security for your account, making it impossible to view integration data.
Steps:
1 - Access Guru admin with your username and password.
2 - In the side menu, go to Settings > Integrations > SMS > Zenvia.
3 - On the Details tab, enter:
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Account: username of your Zenvia account;
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Password: password of your Zenvia account;
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Active: switch the toggle to the on position.
4 - Click Send.
To confirm that the integration is active, you should see a notification in the top right corner.
What to do next
Once the integration with Zenvia is active, you must configure the sale status rules for sending messages.
This configuration is done through:
1 - Sales Status Mapping for Zenvia.