Integration

Arpoone

Arpoone is an online omnichannel SMS platform. Through it, you can automatically send messages to your customers according to the sale status.

The integration between Guru and Arpoone helps you to:

  • Send automatic messages to your customers based on the sale status;

From an active status mapping, Guru will send automatic messages to Arpoone according to the sale status.

To track data for Arpoone, you need to configure settings on both the Guru side and the Arpoone side.


Integration and Configuration

To activate the integration, you need to generate credentials in Arpoone, enter them in Guru, and then configure the sale status mappings.

You activate the integration with Arpoone in the Settings » Integrations » SMS » Arpoone.section.

Once the integration is active and configured on both sides, Guru sends the buyer data with an associated tag according to the sale status.


Arpoone Communication Channels

Arpoone is a platform specialized in multichannel communication solutions, primarily focusing on SMS Marketing and interactive messaging.

If you need technical or operational assistance directly from the platform, use the official channels below:

  • Customer Support (email and phone): contact directly via email at info@sendit.pt or by phone at +351 213 405 290 (Portugal) to clarify general questions about service usage and account management;

  • Technical Documentation (API): access detailed documentation within the platform for integration guides, extensive developer support, and real-time performance updates; and

  • Administrative Support: for critical, financial, or commercial issues (such as scheduling demos and new plans), use the direct channel sales@arpoone.com or the admin dashboard at app.arpoone.com.

Tip: For questions exclusively related to settings in the Guru dashboard or checkout functionality, contact our support team.