Integration

SMSOnline

SMSOnline is an online SMS platform. Through it, you can automatically send messages to your customers according to the sale status.

THE integration between Guru and SMSOnline helps you to:

  • Automatically send messages to your customers according to the sale status.

BASED on active status mapping, Guru will send automatic messages to SMSOnline according to the sale status.

To track data for SMSOnline, you must perform settings on both the Guru side and the SMSOnline.side.


Integration and Configuration

To enable the integration, you need to generate credentials in SMSOnline, enter them in Guru, and then configure the sale status mappings.

You enable the integration with SMSOnline in the Settings » Integrations » SMS » SMSOnline.section.

Once the integration is active and configured on both sides, Guru sends the buyer's data with an associated tag, according to the sale status.


SMSOnline Communication Channels

SMS Online is a platform that stands out for its self-service model, focused on companies looking for speed in sending messages without contractual bureaucracy.

If you need technical or operational assistance directly from the platform, use the official channels below:

  • Phone and WhatsApp Support: get in touch via +351 91 501 55 08 (Portugal/Leiria), available for calls or via direct support chat on WhatsApp for quick responses - business hours on business days, from 9:30 AM to 6:00 PM; and

  • Email Support: for commercial inquiries, technical support, or custom questions, use the direct email of the person in charge frederico.carvalho@smsonline.pt.

Tip: For questions related exclusively to settings in the Guru panel or checkout functionality, contact our support team.