Integration

Manage SMSEmpresa Integration

You can disable the integration with SMSEmpresa and also consult the history of changes made (audit).


On this page:

  • Disable Integration with SMSEmpresa

  • Consult Audit

    • Consult Audit filters


Before you begin, you need to…

Disable Integration with SMSEmpresa

You can disable the integration with SMSEmpresa if you no longer intend to use SMS.

By disabling this integration, Guru will stop sending the messages corresponding to the mapping to SMSEmpresa.

Steps:

1 - Go to Settings > Integrations > SMS > SMSEmpresa.

menu-integrations-sms-sms-empresa.png

2 - Toggle the Active button to the off position.

sms-sms-empresa-deactivate.png
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3 - Click Send.


Consult Audit

For security reasons, Guru stores a history of all operations performed in the integration, identifying user, date/time of the operation, and other details.

Steps:

1 - Go to Settings > Integrations > SMS > SMSEmpresa.

menu-integrations-sms-sms-empresa.png

2 - Click on the Audit tab.

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3 - Activities are displayed in a timeline (from most recent to oldest).

smsempresa-audit.png

4 - If desired, you can view the details of the activity by clicking on its title.

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5 - Click on one of the available sections to view the data:

Detail

Displays detailed information about the activity in question.

  1. ID: update identification number (ID);

  2. Type of change made;

  3. Created at: activity log date.

smsempresa-audit-detail.png
User

Displays information about the user who performed the action.

  1. Name: name of the user who performed the operation;

  2. Email: email of the user who performed the operation.

smsempresa-audit-user.png
Infrastructure

Displays infrastructure information (country, IP, user agent...) of the related activity.

  1. Country, Region, City, Latitude & Longitude: location of the device that performed the activity;

  2. IP: device IP address;

  3. User Agent: user agent identification that performed the operation.

smsempresa-audit-infrastructure.png

Consult Audit filters

You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you want to view.

By default, only records from the last 28 days will be shown, but the period can be changed in the filters, in the Period field.

Steps:

1 - Go to Settings > Integrations > SMS > SMSEmpresa.

menu-integrations-sms-sms-empresa.png

2 - Click on the Audit tab.

tab-audit.png

3 - In Audit, click Filters.

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4 - Fill in one or more filter options:

  1. Period: searches for audits registered within the selected period - you can use the predefined time range buttons or select the date you want to view;

audit-filters.png

5 - Click Filter.

You can view the number of applied filters, and when using them, you will be able to clear them without accessing the Filters icon again, making it easier to remove the selection.

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