You can disable the integration with EZ4U and also check the history of changes made (audit).
On this page:
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Disable Integration with EZ4U
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Consult Audit
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Consult Audit filters
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Before you begin, you need to…
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Be an administrator user or have permission to perform the following actions.
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Have the integration active with EZ4U.
Disable Integration with EZ4U
You can disable the integration with EZ4U if you no longer intend to use SMS.
By disabling this integration, Guru will stop sending the messages corresponding to the mapping to EZ4U.
Steps:
1 - Go to Settings > Integrations > SMS > EZ4U.
2 - Switch the Active button to the off position.
3 - Click Send.
Consult Audit
As a security measure, Guru stores a history of all operations performed in the integration, identifying user, date/time of the operation, and other details.
Steps:
1 - Go to Settings > Integrations > SMS > EZ4U.
2 - Click on the Audit tab.
3 - Activities are displayed in a timeline (from most recent to oldest).
4 - If you wish, you can view the details of the activity by clicking on its title.
5 - Click on one of the available sections to view the data:
Detail
Displays detailed information about the activity in question.
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ID: identification number (ID) of the update;
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Type of change made;
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Created on: date the activity was recorded.
User
Displays information about the user who performed the action.
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Name: name of the user who performed the operation;
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Email: email of the user who performed the operation.
Infrastructure
Displays infrastructure information (country, IP, user agent…) of the related activity.
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Country, Region, City, Latitude & Longitude: location of the device that performed the activity;
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IP: device IP address;
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User Agent: identification of the user agent that performed the operation.
Consult Audit filters
You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you want to view.
By default, only records from the last 28 days will be shown, but the period can be changed in the filters, in the Period field.
Steps:
1 - Go to Settings > Integrations > SMS > EZ4U.
2 - Click on the Audit tab.
3 - In Audit, click on Filters.
4 - Fill in one or more filter options:
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Period: searches for audits registered within the selected period - you can use the preset time interval buttons or select the date you want to view;
5 - Click Filter.
You can view the number of applied filters, and when using them, you will be able to clear them without accessing the Filters icon again, making it easier to remove the selection.
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