Dashboards and Reports

Subscription Dashboards

Through the subscriptions dashboard you can get an overview of subscriptions and recurring payments.

In this panel, you have indicators, graphs, and performance metrics automatically generated as subscriptions are registered on the platform or change status. In it, you will be able to get clear and precise answers to the following questions:

  • What is the percentage of new subscriptions?

  • What is the percentage of active, overdue, and canceled subscriptions?

  • What is the daily renewal rate of subscriptions?

  • What is the quantity of trials that were started, confirmed, and finalized?

  • What is the average lifetime of a subscriber?

  • What is the maximum lifetime of a subscriber?

How to access

You access your subscription metrics, through the Dashboardsmenu, "Subscriptions" option in the selector at the top left corner of the displayed page.

The panel information is always available(1) from the moment you register the first completed subscription. When accessing the dashboard, you view, by default, the results of the last 28 days (4 exact weeks). If desired, you can apply the filter to view a smaller subset of existing subscriptions, linked to the selected products.

Tip: use the insights obtained in the Subscriptions Dashboard to make strategic decisions for your business.

(1) Some dashboard information is only updated after we receive notification from the payment processor, and there is also a 5-minute cache for the update.