Integration

Manage FacilitaMóvel Integration

You can deactivate the integration with FacilitaMóvel and also check the history of changes made (audit).


On this page:

  • Deactivate Integration with FacilitaMóvel

  • Consult Audit

    • Consult Audit filters


Before you begin, you need to…

Deactivate Integration with FacilitaMóvel

You can deactivate the integration with FacilitaMóvel if you no longer intend to use SMS.

By deactivating this integration, Guru will stop sending messages corresponding to the mapping to FacilitaMóvel.

Steps:

1 - Go to Settings > Integrations > SMS > FacilitaMóvel.

menu-integrations-sms-facilita.png

2 - Switch the Active button to the off position.

sms-facilita-deactivate.png
on-off.jpeg

3 - Click on Send.


Consult Audit

For security reasons, Guru stores a history of all operations performed in the integration, identifying user, date/time of the operation, and other details.

Steps:

1 - Go to Settings > Integrations > SMS > FacilitaMóvel.

menu-integrations-sms-facilita.png

2 - Click on the Audit tab.

tab-audit.png

3 - Activities are displayed on a timeline (from newest to oldest).

facilita-audit.png

4 - If you wish, you can view the details of the activity by clicking on its title.

facilita-audit-select.png

5 - Click on one of the available sections to view the data:

Detail

Displays detailed information about the activity in question.

  1. ID: identification number (ID) of the update;

  2. Type of change made;

  3. Created at: date of activity record.

facilita-audit-detail.png
User

Displays information about the user who performed the action.

  1. Name: name of the user who performed the operation;

  2. Email: email of the user who performed the operation.

facilita-audit-user.png
Infrastructure

Displays information about the infrastructure (country, IP, user agent…) of the related activity.

  1. Country, Region, City, Latitude & Longitude: location of the device that performed the activity;

  2. IP: IP address of the device;

  3. User Agent: identification of the user agent that performed the operation.

facilita-audit-infrastructure.png

Consult Audit filters

You can use filters to view a smaller subset of existing audits. This feature is useful for finding specific audits you want to view.

By default, only records from the last 28 days will be shown, but the period can be changed in the filters, in the Period field.

Steps:

1 - Go to Settings > Integrations > SMS > FacilitaMóvel.

menu-integrations-sms-facilita.png

2 - Click on the Audit tab.

tab-audit.png

3 - Under Audit, click on Filters.

filters-icon.png

4 - Fill in one or more filter options:

  1. Period: searches for audits registered in the selected period - you can use the predefined time interval buttons or select the date you wish to view;

audit-filters.png

5 - Click on Filter.

You can view the amount of applied filters, and when using them, you will be able to clear them without accessing the Filters icon again, making it easier to remove the selection.

Protect your data. Increase your business security.

Create and manage users determining what each collaborator can see and do within the organization.


More Resources