You can export your subscription information to a spreadsheet (XLSX file). This feature can be useful for tasks such as:
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Storing a backup of your subscriptions.
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Quickly obtaining a list of the main subscriptions or offer links used.
The subscription export is performed in the background and usually takes a few minutes. When the file is ready, you receive a notification in the Guru admin and an email containing the download link. It is not possible to export the same spreadsheet again within a 30-minute interval.
The export is limited to 10,000 subscriptions. If you have a larger number of records, apply a filter to reduce the size of the list for export.
The subscription export is done to an Excel spreadsheet (XLS format) and includes data about the:
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Subscription
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Contact (customer)
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Related Product and Offer
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Subscription date
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Subscription billing date
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Subscription status
Before exporting subscriptions, you can apply a filter to export only the desired subscriptions.
On this page:
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How to Export Subscriptions
Before you start, you need…
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Be an administrator user or have permission to perform the following actions.
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Have one or more subscriptions registered in Guru.
Export subscriptions
The exporting subscriptions to a spreadsheet is available in the Subscriptions section in the Guru admin.
Before exporting subscriptions, you can apply a filter to export only the desired subscriptions.
Steps:
1 - In the side menu, go to Subscriptions.
2 - In Subscriptions, click on XLS.
3 - After a few minutes, you will receive a notification in the Guru admin with the Download link. Click the notification icon1 in red to view the list of notifications.
1 You may need to refresh the page in your browser (press CTRL+F5) for the notification icon to change color.
4 - Locate the corresponding notification and click on Download.
The Download link is also sent by email.
It is not possible to export the same spreadsheet again within a 30-minute interval.
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