Contacts, Leads and Producers

Contact Variables

Contact variables or fields are placeholders that represent and display contact attributes in a place outside of the contact detail. In Guru, a variable can be used as:

  • Placeholder in a message: used to insert personalized content in transactional emails or SMS that you configure.

  • Field mapping to another tool: used to send contact attributes to other tools such as an autoresponder or CRM, for example.

Most variable names are self-descriptive and their nomenclature describes the context and name of the attribute. For example: Contact -> E-mail refers to the contact's registration email.

It is worth remembering that when sending the message or mapping fields, the variable name is replaced by the attribute value, which in the example above could be maria@mail.com.


On this page:

  • Contact variable list


Contact variable list

Each contact registered in Guru can have the following variables:

Personal Data and Address

Variable Name

Description

Available in

Contact -> Neighborhood

Customer's address neighborhood.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> ZIP Code

CUSTOMER's address ZIP code.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> City

Customer's address city.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Complement

Customer address complement.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Document

Customer document.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> E-mail

Customer email.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Transactional Emails (my orders)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Adress Street

Customer address street.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> State

Customer address state.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> State (Full name)

Full name of the customer's address state.

  • SMS » Status mapping (sale)

  • Transactional Emails (sale)

  • Contracts » Field mapping (sale)

  • Autoresponder » Status mapping (sale)

Contact -> Coyntry Code

Country code of the customer's phone number.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Name

Customer name.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Transactional Emails (my orders)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Number

Port number of the customer's address.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Country

Customer's country of residence.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Phone

CUSTOMER phone number.

  • SMS » Status mapping (sale and subscription)

  • Transactional Emails (sale and subscription)

  • Contracts » Field mapping (sale)

  • Contracts » Field mapping (subscription)

  • Autoresponder » Status mapping (sale and subscription)

Contact -> Complete Phone Number

CUSTOMER phone number with country code (EX: +55 912345678).

  • SMS » Status mapping (sale)

  • Transactional Emails (sale)

  • Contracts » Field mapping (sale)

  • Autoresponder » Status mapping (sale)


More Resources