At Guru, you can change the data of an existing e-ticket webhook or remove it, by updating, deactivating or removing a webhook.
On this page:
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Update an e-ticket webhook
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Deactivate an e-ticket webhook
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Remove an e-ticket webhook
Before you start, you need to…
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Be an administrator user or have permission to perform the following actions.
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Have one or more e-ticket webhooks registered in Guru.
Update an e-ticket webhook
You can update a webhook by editing information such as basic data, sending rules, and filtering records. This feature is useful when you want to change the data of a webhook already registered in Guru and do not want to create a new one.
Steps:
1 - Access the Guru admin with your username and password.
2 - In the side menu, click on Settings and then Webhooks.
3 - Click on E-tickets.
4 - Select the webhook you want to change.
5 - Then, change the desired fields:
Basic Data
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Name: name of your webhook;
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URL: destination URL obtained from the system in question (or from the responsible developer).
Sending Rules:
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Concurrent Requests: maximum number of simultaneous sends that Guru should perform - indicate an appropriate value to avoid overloading the destination server;
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Status: for which e-ticket statuses the webhook should be sent - you can select more than one.
Record Filtering
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Filter by: check filter by
all,MarketplacesorProducts(1); -
Active: change the button to the on position.
(1) When choosing to filter by “all” or “marketplaces”, any new product created will be automatically associated with the webhook.
Only e-tickets that meet the indicated filtering criteria will be sent by the webhook.
6 - Click on Send.
Deactivate an e-ticket webhook
You can deactivate a webhook at any time. This feature is useful when you want to deactivate a registered webhook if you no longer wish to use it.
Steps:
1 - Access the Guru admin with your username and password.
2 - In the side menu, click on Settings and then, Webhooks.
3 - Click on E-tickets.
4 - Locate the desired webhook and change the selector to the desired position (activated or deactivated):
When deactivating a webhook, it stops being sent even if the subscription in question meets the configured criteria.
Remove an e-ticket webhook
it is possible to remove a webhook. When you remove a webhook, the record is permanently removed and cannot be restored.
Webhooks that have associated sales cannot be removed. Alternatively, you can deactivate the webhook.
Steps:
1 - Access the Guru admin with your username and password.
2 - In the side menu, click on Settings and then, Webhooks.
3 - Click on E-tickets.
4 - In the Detail of the desired webhook, click on Remove Webhook.
5 - A confirmation window is displayed. If you wish to proceed with the removal, click on Confirm.
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